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What do our customers really think of us! Just a small selection of appreciative comments. Emailed to us:Just wanted to let you know how impressed I am with the Cowal hand controls fitted in my new Peugeot 3008. This is my 2nd Motability car and my 2nd to be adapted with Cowal hand controls, which I specifically asked for when I ordered the car as I previously had them on my Astra. Once again a fantastic product and this one has the added bonus of a soft foam cover on the handle which makes it less cold to the touch. The controls work flawlessly. Thanks Dan Anderson-McIntrye - W Yorks Dear Stuart, It is now nearly a week since I took delivery of my new Zafira, so I thought I should let you know how pleased I am with the Abiloader. It is living up to all my hopes and expectations. Without your skill, ingenuity and determination to make it work, I am sure this would not have been possible, Your attention to detail in adjusting and modifying not only the Abiloader, but also my wheelchair was first class practical engineering of the highest order. I am very happy if you want to use me as a reference for any future potential customers of the Abiloader. I wish you and your team success in the coming year. Many thanks once again, Best wishes ROY SMITH I would like to express my thanks for the work done to my car yesterday, and to say what a pleasure it was to receive such a warm and friendly reception from all concerned. I would be especially pleased if my thanks were to be passed to Ray who did the work - I understand he even worked through his lunch-break to complete the job. Rare to get service like this! Thanks again - Dr P Palmer The hand controls look excellent! Feel free to use the photographs on your website if you wish. Thank you again for all your help. Your assistance - for example your attention to detail and the timelinesss of your correspondence has been invaluable in making the whole process a very pleasant one. Scott - Glasgow We had your controls fitted to our CRV. What a delight. Very well engineered, extremely smooth to operate, faultless fitting carried out on time, just as promised. All in all a perfect transaction. Wish we`d known about you some twenty eight years ago. Thank you for all your help. L Murdoch (retired engineer) - Aberdeenshire At last ...... no rods to scratch my legs on!!!! Please forward my heartfelt thanks to Ray for such a good job. See you in 3 years! M Talbot Another brilliant job well done .... again! Why won`t everyone use Cowal controls? It`s beyond me. Mr B Willett I am absolutely thrilled with my little Fiat 500! Please thank Stuart for doing such a wonderful job and making my dream come true. I think I must be the happiest motorist on the road. Mrs A Taverner Just a note and a little something to say a big `thank you` for all your help with the adaption of my car. The difference is fantastic. I much appreciate the time spent on it and your patience. Sue Mercer I`ve done a couple of journeys now and its great ! easy to use, and the engineers did a fantastic job of it not being detrimental to the look of the car. It was also a great touch having the manual made up of photographs of my own car, made it very easy. My thanks to all of you Regards Richard - Berkshire First of all, let me thank you for the hand controls you recently fitted, and the excellent work done. Mr K Harwood - Oxford Thank you for all the assistance you provided. Your service was both friendlly and efficient. Thank you again - Mark Greaves A BIG thank you to you for ALL the hard work and dedication you have shown to enable the car to be adapted for me. It is with utter gratefulness that I write to you. J Lumley. Surrey Just wanted to express how impressed I am with the Cowal push/pull hand control installed in my Motability Astra by K C Mobility in Batley. Huge thanks to the team there for making such an ingenious and quality product!! D McIntyre - W Yorks I`ve finally found an adaptation Company that delivers. Having had bad experiences elsewhere, you have proved to be friendly, professional and totally trustworthy ..... very refreshing!!! AND you are all really nice too!!! AND your controls are the best!!! I will use you from now on. Thank you so much ..... Mrs C Powell - Gloucester I want to take this opportunity to thank everyone at Cowal for their help over the past 12 years since having my GZ91. The hoist and hand controls have enabled me to maintain my mobility and independence throughout that time. I would have been unable to live such a rewarding life without your help. I used the hoist every single day for the first 10 of those 12 years and it proved 100% reliable. If I am unhappy with the hand controls or any aspect of my Renault Kangoo (he will be receiving a drive from wheelchair vehicle) I know where to come! M Law - Surrey Thank you so much for the great adaptation job you have completed for me. I am really pleased with the result. Everyone at Cowal are so helpful and friendly. I have written another letter to Motability to say how pleased I am with your Company. Mrs J Forde - Surrey Thank you for your quotation received yesterday, and for the kind help and support that you have extended to us. Thank you for the professionalism and courtsey in which you have acted and we look forward to meeting with you in the near future. Mrs Andrews - Northwood Thank you very much for your high level of service and the excellent work carried out by your firms engineers. After all my fussing, the hand controls have worked out fine. Ive been driving around pretty much the whole time since I got the car, and have been really enjoying it. N Lowry - Bucks I just wanted to say thank you very much for the hand controls you fitted to my Passat. They are very neat and unobtrusive. It felt comfortable to use from the start, and they look and feel good quality. M Phillips - Northants To everyone at Cowals. Many, many thanks for all your advice, support and dedication to our cause (adapted Matrix , now christened `Trixie`!) we would definately have never managed it without you! Lots of love from R & J Williams (thank you for a job excellently done) Just had to send you this message. Got the car yesterday and consider the standard of workmanship is absolutely first class. Please let Stuart know. P Woodley - Banbury I simply wanted to thank you for turning around my order so efficiently. Mailing an order at 5.30 on a Wednesday and receiving it at 8.00 on Friday morning is rather unusual! Many thanks. Terry Alsop - Cambridge I never got back to you to thank you for all your help in my purchase of my Wymo hoist. It was excellent to get it installed on my car .... I have been too busy driving around to spend time e-mailing!! I tell everyone about it ... it has revolutionised my life!!. Thank you very much. J Christie - Cumbria " Once again, the trip from South Shields and back proved well worth it. The hand controls, as usual, are superb!. This is the 9th car you have converted for me, and I wouldn`t go anywhere else now " M Jones "The work carried out is absolutely first class, and I would like to thank you and your team for all your help" "Excellent consultation and advice. Suberb product precisely fits the agreement and need. First class service. Use my name should you wish, as a reference at any time. Many thanks, Paul Buckle" "Thank you for all your advice and assistance. I would never have known about the VAT savings on my car, as the dealership didn`t know about it either!. The controls are wonderful and so are you!" P Whittle - Surrey "Just a note to say thank you for such an efficient service we received from your company. I was so grateful to have the pedal fitted to my car at such short notice" A Hoggett - Bucks "I brought my Suzuki Wagon to you to have the drivers seat and foot pedals altered and thought I must write to tell you how pleased I am with the work you did - what a difference it makes!! I will recommend you to friends or anyone who needs work done on their cars." J Burling - Oxon "Thanks for providing an excellent and speedy service. I wish I dealt with more companies like yours during my day." D Moses - London "I would like to take this opportunity to thank you all for fantastic service and a brilliant job on my car. As you well know changing a car through the motability scheme is always stressful but once again you have been brilliant and made the change over as easy as possible which I really appreciate." H Cooke - Bucks "I am writing to thank you for the conversion work you carried out on my new Honda Civic. Of the six cars I have had converted I firmly believe that the work done on this car is by far the best. The control rods are far less intrusive and the flip-up accelerator pedal is so much more convenient should an able bodied person take the wheel." A J D Balne - Dorset "I am absolutely delighted with what you have done for me as, indeed, I am with the whole package." Annie Walters - Wales "Many thanks for an excellent job done with my hand controls. I find them easy to use and light in hand, also well laid out." H Stewart - Herts |